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Hello, how can we help?
Some email providers are more consumer-orientated and therfore less marketing orientated. So some AOL, Cox.net, Inbox.com, Hotmail.com, Yahoo.com, Outlook.com, MSN.com and Live.com email users experience problems receiving replies from us. We advise you to use an alternative email address when submitting a ticket or you may not receive our reply notifications.
Support is operating normally. Reply time on average 24 to 48 hours.